“I want to rate my customer”
Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.
Our community of businesses believe in watching out for each other.
Rate customers » Search customers »Additional Features of PostBack:
Save Custom Searches
Save your search as a custom Watchlist and add bookmarks to save individual reviews
Screen Customers In Advance
Prepare for customers coming your way with first-hand insights from other businesses
Anonymous to Protect Your Business
Your personal and business
information never shows.
Customer Service Training Resources
Prepare your team for ALL types of customers that may come your way.
Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.
Rate and review your customers
A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).
Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.
The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!
Advertisement
“The most fun customer service training ever!” — Postie
Customer Service Training that doesn’t suck
Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.
Bookmark the PostieDex to prepare for all types of customers.
PostBack MixTape
Jam out to classics like:
- Sasquatch Doin’ a Summer Job
- Thanks for Abusing Our Return Policy
- My Ugly Friend
“I want to rate my customer”
Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.
Our community of businesses believe in watching out for each other.
Rate customers » Search customers »Additional Features of PostBack:
Save Custom Searches
Save your search as a custom Watchlist and add bookmarks to save individual reviews
Screen Customers In Advance
Prepare for customers coming your way with first-hand insights from other businesses
Anonymous to Protect Your Business
Your personal and business
information never shows.
Customer Service Training Resources
Prepare your team for ALL types of customers that may come your way.
Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.
Rate and review your customers
A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).
Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.
The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!
Advertisement
“The most fun customer service training ever!” — Postie
Customer Service Training that doesn’t suck
Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.
Bookmark the PostieDex to prepare for all types of customers.
PostBack MixTape
Jam out to classics like:
- Sasquatch Doin’ a Summer Job
- Thanks for Abusing Our Return Policy
- My Ugly Friend
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