Hero Icon

“I want to rate my customer”

Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.

Our community of businesses believe in watching out for each other.

Rate customers » Search customers »

Additional Features of PostBack:

Save Custom Searches

Save your search as a custom Watchlist and add bookmarks to save individual reviews

Screen Customers In Advance

Prepare for customers coming your way with first-hand insights from other businesses

Anonymous to Protect Your Business

Your personal and business
information never shows.

Customer Service Training Resources

Prepare your team for ALL types of customers that may come your way.
Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Advertisement

“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

Postback Summer MixTape

PostBack MixTape

Jam out to classics like:

  • Sasquatch Doin’ a Summer Job
  • Thanks for Abusing Our Return Policy
  • My Ugly Friend

Play the Mixtape »

Get the latest on our socials

Find business tips, updates, and customer service funnies on 
our socials:

Hero Icon

“I want to rate my customer”

Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.

Our community of businesses believe in watching out for each other.

Rate customers » Search customers »

Additional Features of PostBack:

Save Custom Searches

Save your search as a custom Watchlist and add bookmarks to save individual reviews

Screen Customers In Advance

Prepare for customers coming your way with first-hand insights from other businesses

Anonymous to Protect Your Business

Your personal and business
information never shows.

Customer Service Training Resources

Prepare your team for ALL types of customers that may come your way.
Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Advertisement

“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

Postback Summer MixTape

PostBack MixTape

Jam out to classics like:

  • Sasquatch Doin’ a Summer Job
  • Thanks for Abusing Our Return Policy
  • My Ugly Friend

Play the Mixtape »

Get the latest on our socials

Find business tips, updates, and customer service funnies on 
our socials:

Advertisement

Blog Highlights

Postback is like the Bat Signal for small businesses

Why Anonymous Reviews of Customers Matter

Client ratings on Postback can have a ripple effect

Sharing Reviews of Customers on PostBack Creates Stronger Business Communities

Making business decisions can be anxiety-inducing

Expect the Unexpected

Postback is for everyone

The Importance of Being an Ally

Postie friends playing tennis

Best Friends, Woman-ifesting From Day 1

Postie celebrates Pride Month

PostBack: A Brand for All