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Sharing Reviews of Customers on PostBack Creates Stronger Business Communities

Published: September 9, 2025
Client ratings on Postback can have a ripple effect

On PostBack.com, it doesn’t matter how big you are, or what industry you’re in — it’s about how you show up. Whether you’re a freelancer, contractor, babysitter, or a growing company, our community is united by one mission: businesses supporting businesses by sharing customer insights.

Why Reviewing Your Customer Matters

Your business gets rated, why not the client? Instead of keeping bad experiences to themselves, our community of businesses rate and review clients ANONYMOUSLY so others can prepare for interacting with the toughest customers, and provide the best customer experience possible. And when things go right? You can celebrate that too, with good reviews highlighting great customer behavior.

Rating Clients, Building Fairness

Our users aren’t afraid to rate clients honestly because your business info never appears on the review. Review your client and give them a star rating. Our platform encourages better customer behavior through accountability. 

Turning Online Reviews Into Opportunity

Every review is more than a comment — it’s an investment in the future. By rating and reviewing clients, PostBack users help improve the customer experiences. Using insights from PostBack.com businesses can train staff to be prepared for customer types in their industry and area. We also offer customer profile guides in our PostieDex that can help your staff know what to do for a variety of customer types.

At PostBack, we’re proud to host a space where professionals look out for one another. Because when businesses rate and review clients, the entire business world becomes stronger — one Postie at a time.

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